Shipping Policy
Order Processing Time
- Orders are typically processed within 1-2 business days.
Shipping Locations & Delivery Time
- ZEALOT ships to the United States, Mexico, Australia, Southeast Asian countries, Saudi Arabia, and European countries.
- For faster delivery, we utilize local warehouses in the U.S., Europe, Australia, and Saudi Arabia. Depending on your location, your order may be shipped from the nearest warehouse, with the fastest delivery possible the next business day after dispatch.
- Most orders will be delivered within 1-7 business days after processing.
Shipping Carriers
- We partner with reliable carriers such as FedEx, DHL, UPS, and local postal services to ensure safe and timely delivery.
Order Modifications & Cancellations
- You may cancel your order and place a new one within 1 hour of purchase to modify shipping address or contact information.
- Cancellations made after 1 hour may be subject to shipping fees or order processing charges.
- Once the order has been shipped, no changes can be made to shipping details.
- Please verify all information carefully before submitting your order. ZEALOT is not responsible for lost or undeliverable packages due to incorrect addresses. No refunds or reshipments will be provided in such cases.
Lost or Damaged Packages
- If your package is lost or damaged due to carrier handling, please contact us within 14 days of delivery confirmation. We will assist in filing a claim with the shipping provider.
- ZEALOT is not liable for delays caused by customs, natural disasters, or unforeseen logistical disruptions.
Multiple Items Orders
- For orders containing multiple items, we will make every effort to consolidate them into a single shipment. However, if the combined package exceeds standard size/ weight limits, we may split the shipment into multiple packages at our discretion.