FAQs
Where will my order be shipped from?
We will select the nearest warehouse based on your address. ZEALOT has warehouses in the United States, Mexico, Australia, Saudi Arabia, and Europe.
How long does delivery usually take?
Depending on the order address, delivery typically takes 1-7 days. For urban addresses in some countries, it can be as fast as 24 hours.
Can I track my order?
You can track your order logistics from the "Order" page after it has been shipped.
Do products support returns and refunds?
Yes, all products come with a 30-day return and refund guarantee. For details, please refer to the Return & Refund Policy.
What connection methods do ZEALOT portable Bluetooth speakers support?
All products support Bluetooth. Most models support 3.5mm AUX audio cable, TF card, and USB playback. For specifics, check the product page.
How to connect the speaker to a phone?
Press and hold the power button for 3 seconds to turn on the speaker. It will automatically enter Bluetooth pairing mode. Then, enable Bluetooth on your phone, find "ZEALOT - [Model]" in the list, and tap to connect. Refresh the list or restart Bluetooth if the device is not found.
Do ZEALOT speakers support dual pairing?
Yes, all ZEALOT speakers support dual pairing to create stereo sound. Turn on both speakers, simultaneously press the dual pairing buttons to bind them, then connect one speaker via your phone’s Bluetooth. If already connected, disconnect first and repeat the process.
Cannot power on?
Devices are typically charged to 30% before leaving the factory. However, prolonged shipping or storage may drain the battery. Try charging for 10+ minutes.
Cannot charge?
A red light will illuminate at the charging port when a Type-C cable is connected. If no light appears, the cable or charger may be damaged. Try replacing them. Contact us if unresolved.
Do ZEALOT portable Bluetooth speakers use Type-C charging?
All ZEALOT portable Bluetooth speakers have been upgraded to Type-C ports.
Do ZEALOT portable wireless speakers support fast charging?
Some models support 15W fast charging, while flagship models support PD 45W fast charging.
How to switch lighting modes?
For models with lighting, double-click the pairing button or the "M" button to toggle/cycle modes. Refer to the manual for details.
Are they waterproof?
Most models are IPX6-rated or higher Waterproof, suitable for pools, beaches, and outdoor use. Check the product page for specifics.
Do products come with a warranty?
All ZEALOT products are covered by warranties. Warranty durations vary by product—check the product page or contact us for unresolved issues.
What scenarios are ZEALOT speakers suitable for?
ZEALOT Portable Bluetooth speakers are suitable for outdoor activities (such as beaches, camping, cycling), home use (living room, balcony), travel or small gatherings, and office/study environments.
What is the Bluetooth range and stability?
Bluetooth 5.3 ensures stable connections within 10 meters without obstructions. Walls or interference may reduce range.
How to enhance bass performance?
Choose models with passive bass enhancement technology.
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